Esme Loans is closing and is not accepting any new loan applications. The Esme team will continue to serve our existing customers who have a loan with us. Existing customers can continue to log into their Customer Dashboard as usual to manage their loan with us.

If you have any questions, please call 0203 936 4800 and the team will be happy to help.
Privacy policy

Sharing with third parties


We will not share your information with anyone outside Esme or NatWest except:

  1. where we have your permission;

  2. where required for your product or service;

  3. where we are required by law and by law enforcement agencies, judicial bodies, government entities, tax authorities or regulatory bodies around the world;

  4. with other banks and third parties where required by law to help recover funds that have entered your account as a result of a misdirected payment by such a third party;

  5. with third parties providing services to us, such as market analysis and benchmarking and third parties acting on our behalf;

  6. with other banks to help trace funds where you are a victim of suspected financial crime and you have agreed for us to do so, or where we suspect funds have entered your account as a result of a financial crime;

  7. with debt collection agencies;

  8. with credit reference and fraud prevention agencies;

  9. with third party guarantors or other companies that provide you with benefits or services (such as insurance cover) associated with your product or service;

  10. where required for a proposed sale, reorganisation, transfer, financial arrangement, asset;

  11. disposal or other transaction relating to our business and/or assets held by our business in anonymised form as part of statistics or other aggregated data shared with third parties; or

  12. where permitted by law, it is necessary for our legitimate interests or those of a third party, and it is not inconsistent with the purposes listed above.

If you ask us to, we will share information with any third party that provides you with account information or payment services. If you ask a third party provider to provide you with account information or payment services, you’re allowing that third party to access information relating to your account. We’re not responsible for any such third party’s use of your account information, which will be governed by their agreement with you and any privacy statement they provide to you.

In the event that any additional authorised users are added to your account, we may share information about the use of the account by any authorised user with all other authorised users.

We will not share your information with third parties for their own marketing purposes without your permission.