Coronavirus (COVID-19)

If you are concerned about your business being impacted financially due to coronavirus, we are here to support you.
Guidance and support

Please note, we are not an Accredited Lender for The Coronavirus Business Interruption Loan Scheme (CBILS). Visit The British Bank for more information on the scheme.
Privacy policy

How we obtain information


Your information is made up of all the financial and personal information we collect and hold about you/your business and the proprietors, officers and beneficial owners of that business and your transactions. It includes:

  1. information you give to us;

  2. information that we receive from third parties (including other NatWest Group companies, third parties who provide services to you or us, and credit reference, fraud prevention or government agencies);

  3. information that we learn about you through our relationship with you and the way you operate your accounts and/or services, such as the payments made to and from your accounts; and

  4. information that we gather from the technology which you use to access our services (for example location data from your mobile phone, or an IP address or telephone number) and how you use it (for example pattern recognition); and

  5. information that we gather from publicly available sources, such as the press, the electoral register, company registers and online search engines).